Scrub A Dub Pup Terms & Conditions
Effective Date: 04 July 2025
Last Updated: 04 July 2025
These Terms & Conditions govern your use of the services provided by Scrub A Dub Pup, including mobile communications.
1. Service Use
By scheduling services with Scrub A Dub Pup, you agree to:
- Provide accurate and complete information
- Be present at the agreed service time and location
- Pay all applicable fees for services rendered
2. SMS Messaging Terms
By opting in to SMS messaging, you agree to receive messages related to:
- Account notifications
- Appointment confirmations and reminders
- Pickup or delivery notifications
- Customer service updates
Message frequency varies based on your service activity. Message and data rates may apply.
To unsubscribe at any time, reply STOP. For help, reply HELP or contact us at 904 414-2421.
3. Consent and Opt-In Policy
You provide consent to receive SMS messages verbally, either in person or by phone. This consent is not a condition of service or purchase. We will not use your phone number for marketing or promotional text messages.
4. Mobile Opt-In and Data Use
Mobile numbers collected for SMS communication are used solely for operational purposes. Mobile opt-in data is never shared with third parties under any circumstances.
5. Payment Terms
Payment is due upon completion of service. We accept various forms of electronic payment, as processed through our booking software provider MoeGo. You are responsible for ensuring your payment method is valid and up to date.
6. Cancellations & No-Shows
We kindly ask for a minimum of 24 hours’ notice to cancel or reschedule appointments. Repeated no-shows or late cancellations may result in a cancellation fee or refusal of future service.
7. Limitation of Liability
Scrub A Dub Pup is not liable for:
- Allergic reactions to grooming products
- Pre-existing conditions or injuries not disclosed prior to service
- Delays caused by traffic, weather, or other circumstances beyond our control
8. Changes to These Terms
We reserve the right to update these Terms & Conditions and our Privacy Policy at any time. Updates will be posted on our website with the revised effective date.